If you have incurred a claim, please contact us immediately. All claims should be reported as soon as possible to your agent or to Roundtop directly. Roundtop will assist you with the claims process and answer any questions you may have.

Report a Claim to Roundtop

Call 717-393-5315 or email Adam Steinmetz.

Normal business hours are Monday through Friday, 9:00 a.m. to 5:00 p.m. EST. Claims reported outside of normal business hours will be addressed the next business day.

For Ship and Insure Claims

Contact Elaine Lockard at 877-393-5310 or send her an email here,

For NACA Claims

Contact Barb Wingo at 800-685-6746 or send her an email here,